KnowledgeOne™ for Product Knowledge A Knowledge System for Product Education You're launching a complex new product or line of products. You need to ensure that your sales force, customer support department, customers and channel partners are completely up to speed on product features, functionality and benefits. LeadingWay's KnowledgeOne™ software for Product Knowledge helps you capture and distribute product knowledge throughout your organization through a combination of world-class eLearning courses and role-based online performance support. This unique system enhances your product training and support efforts by delivering the knowledge needed at the point of need, while reducing overall training time up to 75 percent. A combination of eLearning courses that learners can revisit as needed, access to specific knowledge at the point of need, targeted communications, and knowledge sharing/ask-the-expert features help move your employees, support people, channel partners, and even customers to product expertise more quickly. Best of all, KnowledgeOne™ delivers content in a variety of formats out of a single database, created from a single content development effort. So, when you develop content to help employees learn about products, you can use the same content to deliver product benefit information to customers. And, the system's modularity also allows you to take advantage of the whole integrated system now, or start with a world-class eLearning module or a robust online Performance Support capability and add on what you need as you need it — without engaging in a new content development effort. Find a KnowledgeOne™ package that's right for you. © 2001 LeadingWay Corporation. All rights reserved. rev-1211